FAQs about the venue

Map of the venue

Mapa cruilla 2018

Where can I see the set times of each performance?

You can check the set times of the shows HERE.

The opening times of the venue are the following:

Thursday, 12th July: From 6:30PM to 1AM.

Friday, 13th July: From 6:30PM to 5AM

Saturday, 14th of July: From 6:30PM to 5AM

On Friday and Saturday you will be able to access the venue until 4:30AM. Thursday access will only be allowed until 00:30AM.

How can I get to Cruïlla?

Check the specific location of Parc del Fòrum and all the transport recommendations HERE.

What are my options to go back home?

Cruïlla and TRAM reached an agreement to expand the tram service during the days of the festival.

Tram set times:
Thursday, July 12th → Until 2AM.
Friday, July 13th → All night long.
Saturday, July 14th → All night long.

You will also find shuttle buses driving from the festival to Plaça de Catalunya.

Shuttle bus set times:
Thursday, July 12th → From 11PM to 01:15AM.
Friday, July 13th → From 01AM to 05AM.
Saturday, July 14th → From 01AM to 05AM.
(Every 20 minutes)

When you leave Fòrum, you’ll find the signs that will lead you to the bus stop. The price of the service is 2,5€ and you can pay both in cash or using your cashless band.

Are there areas for people with reduced mobility?

All the stages have a reserved area for disabled people. This space also has chairs for those who need it.

You can access the reserved area with one companion.

In all the stages, this area is next to the sound table, except the Radio 3 stage. There, it’s located in an elevated area, next to the stairs that descend to the stage.

How do you pay at the venue?

At Cruïlla Festival, we will not be paying in cash nor with a credit card, but with a cashless wristband that you can top up.

Read all the information about the smart wristband HERE.

How do I get the money refund from my wristband?

If you topped up your wristband through the website or the Cruïlla app, the money will be refunded automatically once the festival is over. Keep in mind that the refund is not immediate and that some refunds take up to 7 working days to appear in your account.

If you topped up the wristband at the venue, you can request the refund at the ticket office.

If you top the wristband up at the venue and don’t ask for the refund at the ticket offices, you will be able to do so through an online form. In this case, the refund will have a management fee of 1,5€.

Check all the information about the smart wristband HERE.

Which objects are not allowed in the venue?

Here you have the list of objects that, for security reasons, can’t access the venue:

  • Large luggage or big backpacks
  • Motorcycle helmets
  • Selfie sticks
  • Professional photo cameras or cam corders
  • Skateboards, scooters or bicycles
  • Food is allowed, but glass containers or cutlery are not
  • The only drink that you can enter venue with are small water bottles (33cl) without the cap

Pets are not allowed in the venue.

Is there any cloakroom service?

No. For safety reasons, no luggage service, lockers or wardrobe is available at the venue.

Is there a lost and found stand?

If you happen to lose something or if you find anything, please go to the central information point of the festival, located in the main restaurant area next to the Lifestyle zone.

When a festival day ends, the lost items will be taken to the ticket offices outside the venue. If you lost something the previous day, you will be able to go to the ticket offices the next day.

If you are robbed during the festival, go to the incidents point. They will contact the security staff.

Is there a medical service?

Yes, RACC’s mobile hospital will be working at Parc del Fòrum during the days of the festival.

What is No Callem?

No Callem is a plan created by the Barcelona City Council to visibilize and respond to any sexual aggression in nightlife environments.

Cruïlla Festival supports this protocol because we want to enjoy a festival free of sexual assaults and harassments.

Can I get food inside the festival?

We have an offer of food trucks with gastronomy from all over the world. There you will also find vegan, vegetarian and gluten-free food. You will also find gluten-free beer at the bars of the festival.

Are there water sources at the venue?

Yes, there are three water sources at Parc del Fòrum:

  • One in the restaurant area
  • One to the right of the Estrella Damm lounge
  • One next to the Cruïlla Enamora sign
Is there a mobile charging spot?

Yes, at the Scoot stand.

Is there free Wi-Fi?

Yes, in the Lifestyle area and in the Village area.

Can I get coffee inside the festival?

Yes, at the Cafès Cornellà stand.

Can I buy tobacco inside the venue?

Yes, near the Estrella Damm stage.

Is there a camping area?

No, Cruïlla Festival does not have a camping area.

If you did not find the answer to your questions about the venue, please contact us